I really like how friendly everyone at AVIsta was when we were looking into them as our PR firm! They are very knowledgeable about what it takes to be successful within this industry; however, you can tell by talking with each other throughout your engagement process whether or not there's chemistry between both parties involved (i think i've now found my fit!). We have yet to work directly with anyone from AVISTA but all interactions thus far has been great - even though sometimes things take longer than expected due to holidays etc., which isn't always ideal if time sensitive projects come up during those times!! But overall everything went smoothly & professionally run.