After looking around at some other providers we went back to this one because they were very professional in their approach... We had no problems from them setting up our new VoIP service.. It all seemed like easy enough set-up stuff that most companies should be able to do themselves but if you don't know what's going on then there could potentially cause many headaches later down the line so I recommend anyone who does business online look into these guys! :) Very good customer support and also great prices.... All round excellent experience with Converges One!! The best part was how fast everything came together after contacting them which saved me money as i didnt want time wasted waiting while someone else did my work.....