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1 Level
1313 Review
41 Karma

Review on Decision Cloud by Raymond Iglesias

Revainrating 5 out of 5

Very happy overall experience for Decision Cloud and great response times by Customer Support!!

The customer support team are extremely responsive to our questions or issues that arise during implementation of decision cloud into my organisation's system! Some features can be more intuitively implemented but this isn't really something we have had any problems with as yet - although it would definitely help if there were some videos/tutorials available online which could walk you through how things work rather than just reading documentation (which sometimes fails).

img 1 attached to Decision Cloud review by Raymond Iglesias

I'm not sure what other benefits i am looking at here? It has been very easy so far using DC from Salesforce compared against another SaaS product where they didn’tsupport integration between their products was also problematic when integrating data across different platforms within one business unit / org etc..

Pros
  • Ease of use
  • Great UI & UX design, super intuitive interface for all users.
  • Excellent functionality in terms getting basic reporting out quickly.
  • Easy access via mobile app too
  • No hidden costs once set up
Cons
  • Some difficulties