It's easy for people who are not used to it (like me) but also has lots of helpful features like reporting/dashboards etc.. I dislike how you can't give feedback in real time while taking an online survey - which would be nice! You have all your data at hand when performing any analysis so there isn’t much room left over if things go wrong or don; t work as expected during testing phase.- The ability to set up multiple KPIs with different thresholds / ranges helps keep everyone focused without getting too specific about what exactly they should track within each KPI:- Having access via mobile app makes life easier than logging into our webpage everyday-.