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Macao, Springfield
1 Level
727 Review
54 Karma

Review on Ritchey by John Butler

Revainrating 5 out of 5

A must-visit for all serious cyclists: Ritchey's virtual storefront

As a cyclist, I've shopped online at a number of different shops, but none have compared to the Ritchey Online Store. I knew I was in for a treat the instant I landed on the site. The website's aesthetic and practical qualities are both outstanding. You can discover what you're looking for quickly thanks to the site's user-friendliness, detailed product descriptions, and high-resolution images. Moreover, how long do the pages take to load? A speed of light. My cycle seemed to be silently applauding my discovery of such a neat and tidy shop. Then there's the matter of support for existing customers. Something like this has never occurred to me before. Because of how quickly I received an answer to my product question, I am convinced that the customer support team possesses superpowers. And the instructions were so clear and concise that I feel confident I could have fitted the part blindfolded. Of course, the merchandise itself is the main attraction. Amongst cyclists, Ritchey parts are revered as if they were the true treasure. The quality and performance are such that I feel like I've resurrected my cycle. What about the presentation? Flawless. It was so stunning that I hesitated to even open it. In summation, the Ritchey Online Store is where all cycling enthusiasts should shop. In terms of customer care and products that will make your bike the envy of the block, this shop is up there with the best of them. What are you waiting for if you haven't purchased at this store? You'll earn some serious gratitude from your bicycle.

Pros
  • leading producer of bicycle components
Cons
  • limited accessibility in some locations