I like how it can be used in different ways to help me with my emails, scheduling appointments, etc. It does not always work correctly when using other programs at times. Sometimes it will pop up an error message that says "This feature isn't available right now". That's why I have been hesitant to fully trust this program. As time goes by though, I am starting to see more benefits of having an all-inclusive tool such as this one. The ability to use it across multiple platforms (desktop/mobile) makes things easier for me too!