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United States of America, Yonkers
1 Level
703 Review
43 Karma

Review on SolarEnz by Luis Green

Revainrating 1 out of 5

SolarEnz: Not Living Up to Our Expectations Regarding Sustainability

SolarEnz is an online store that promises to provide eco-friendly products for a more sustainable lifestyle. As someone who is passionate about sustainability, I was excited to check out the store because it promises to provide these products. Nevertheless, my interactions with the business left me feeling unimpressed and unsatisfied. Despite the fact that there was a decent assortment of products, I discovered that many of the items were sold at excessive prices, and some of them were even unavailable. In addition, the website was difficult to traverse, and it took me significantly more time than I had anticipated to locate the information I was seeking. When I made the last-minute decision to purchase a solar-powered generator, I was dismayed to discover that it had arrived in an injured state. My request for assistance from the customer support team went unanswered for several days, during which time I was unable to obtain a replacement. Even after that, the replacement generator did not work as well as I had thought it would, and it was obvious that there was something wrong with its quality. In general, my time spent with SolarEnz was not particularly satisfying. Despite the fact that I admire their dedication to preserving the environment, I was left feeling frustrated and disheartened by the company's high prices, subpar customer service, and low-quality products. If you are looking for an online retailer that genuinely caters to those interested in eco-friendly ways of living, I would advise you to look elsewhere.

Pros
  • Excellent customer support
Cons
  • There are some items that are of a lower standard.