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South Korea
1 Level
696 Review
88 Karma

Review on SUMFAN by Kip Ruach

Revainrating 1 out of 5

A Negative Shopping Experience for Women's Clothing, Shoes, and Jewelry at the SUMFAN Online Store

As a frequent online shopper, I recently discovered SUMFAN while looking for a fresh online retailer that sells fashionable women's clothing, accessories, and shoes. But I had a very negative experience with this company. This is why: Poor-Quality Goods The quality of SUMFAN's products was one of their major letdowns. Even though it was claimed that the products were made with high-quality materials, they were not up to par. The shoes were uncomfortable to wear, and the apparel had shoddy stitching. After a few wears, the necklace appeared to be cheaply made and was easily broken. I felt as though I had squandered my money on inferior goods that I would not even be able to utilize for a while. Limited Product Selection The constrained product selection with SUMFAN was another problem. They do provide jewelry, shoes, and apparel, but their variety is not as large as that of other internet retailers. I had trouble finding the precise goods I was looking for, and when I did, neither my size nor color were available. Due to this, shopping was time-consuming and frustrating. Poor customer service Their inconsistent customer service served as an additional insult. To return some of the products I bought, I tried contacting them, but it took a very long time to hear back. I eventually got an answer, but it wasn't very helpful, so I was unable to return the products I didn't want. Their return procedure is unclear and unwelcoming to customers, so I'm stuck with things I can't even use. In conclusion, I had a negative experience with SUMFAN. This online store is not worth the trouble because of the poor quality goods, the small selection, and the unreliable customer support. It would be a waste of time and money to shop at SUMFAN, so I wouldn't advise it.

Pros
  • Reasonable Costs
Cons
  • No brick-and-mortar locations No hassle-free returns