The ease of use, how it integrates into our DevOps pipeline (Jenkins). I like that we can see everything in one place for all services under this tool including performance metrics as well! It is not very intuitive to understand what each metric signifies or where you should be looking at them from their dashboard page - there's just too much going on when trying figure out exactly which areas need improvement within your applications' infrastructure stack. We've been able solve issues regarding application monitoring such as detecting errors faster than other tools available prior by utilizing Citratest API Monitoring service provided through citrateamp.