I have purchased several 'refurbished' laptops and most have been clean and in good condition. This one is A+. I can't tell from the look that it's "used". Not as bad as worn keys or any scratches. I can't promise they will all come here but the seller did a great job. Even the setup process was like a new laptop. Other than the touchpad zoom feature, which I hate and will disable, I have no complaints.
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