The dashboard view of all my clients, tasks/notes assigned etc makes it easy for me personally as well when i'm away with family or traveling! I dislike how sometimes there are delays between logging into this site via mobile app vs web browser which can be frustrating at times but overall great product & service so far!! Would love if they could make some changes such like more integration w other programs (like Outlook) rather than having 2 separate software systems - just one would do fine- no need both :) Great platform though. It's very user friendly once logged onto their website using desktop computer then its smooth sailing after connecting through any device whether phone / tablet pc ect..