The project manager was very thorough to ensure that we were getting what I needed exactly when it mattered most! There wasn't much for me personally so far but they do seem like great people who are dedicated professionals at working together towards one goal of delivering quality work products from start till finish (even after delivery). As an agency myself if there's anything lacking or left out then you will definitely be missed by your client once delivered because this could have been overlooked otherwise - especially since my experience has shown nothing other than positive feedback thusfar!! The team of Milestep are very professional, they understand our needs and requirements very well. They have done great work for us so far. I would say that the communication between teams at Milestep has been excellent. They have also been very responsive to changes we make during the project. There may be some minor issues but nothing major. Our website has gone live today and it looks great!