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795 Review
49 Karma

Review on ๐Ÿš— Nilight LED Light Bar 2PCS 27W Spot Led Off Road Lights 12V 16AWG Wiring Harness Kit-2 Leads, 2 Years Warranty by Rodney Harris

Revainrating 1 out of 5

Very dissatisfied, poor customer service.

Bought this headlight kit on April 6th 2016. I installed them on a custom truck rear bumper. I'm a professional in this field. I used weatherproof connectors, soldered and seated the electrical connections, and encased them in a steel bumper with a rubber grommet to eliminate vibration. Since 12/19/2016, one light block is barely working, and the second is starting to lose diodes. The headlights were connected directly to the truck's reversing lights. I pulled the flashlight out and tested it on a stand with a fresh 12v power supply to make sure the light was the culprit and not my wiring. I tried to write to the seller but to no avail. I checked out their website and it is very poorly written - apparently written in a foreign language and translated into English where there is no room for a message to the seller yet. That's bad for me considering I buy stuff like that and sell my auto parts. The lamps worked great at first, but after repeated use they quickly fizzled out. Not to mention the frequency of the lights was interfering with the trucks' backup cameras. The color between the diodes has changed and become unsightly. I was originally going to give this product 5 stars, but the more I research, the less I can trust this seller. I am very dissatisfied with this purchase and due to the lack of customer service I will not be purchasing from this seller in the future, especially if my manufacturing facility uses these products. Regardless of the price, if you can't build, sell, maintain, and service a product, then DON'T DO IT AT ALL.

Pros
  • Pleasant to use
Cons
  • Not bad but...