I like that its easy to use, very flexible without being too much of an advanced tool. It does require some knowledge in using it properly but once you understand how things work then there's nothing really difficult about this product. The only thing i dislike are the hosting costs which can get expensive if your not careful with what features/plugins you choose initially. We've used fuse box as our CMS system at work so we wanted something relatively simple where people could quickly pick up coding skills from within their own time rather than waiting around until someone was available who knew more code-based languages (such as Java).