The ability to create custom reports that can be easily shared across multiple users is one of my favorite features! I also like how easy it was when setting up our first environment - we were able to get everything set-up quickly without having any issues or errors along the way. We are currently looking at upgrading from an older version which has made some upgrades more difficult than they should have been (especially considering there's not much difference between them). It would help if you could see what changes will occur before actually doing so because sometimes things don't work out exactly right after making those updates/changes. With this software all endpoints now show their current status including CPU usage per process. This helps us monitor processes better since most applications tend to use many different threads within themselves but only need 1 core worth each time.