I like that DPAs are available to small businesses at no charge, or with very low fees for larger organizations - not all firms offer this benefit! The support from data privacy advisors is also excellent; they take time out of their busy schedule in order to give advice about how best fit your business needs them most effectively. Sometimes it can be difficult getting answers quickly as there's always several people waiting behind you trying figure things themselves first before asking questions etc., but overall we're happy customers here so far!! Nothing really right now although sometimes when working through our contracts/agreements some items tend come up which seem odd e.g.: "we will collect information only if required". This kind-of threw me off initially until my colleague explained why she had put these words into her contract & was able make sure those were checked by us too :) It would have been nice though just having an overview page.