I bought one of these films a few years ago and it worked great. I recently bought another one to use as a separate shower. It arrived with one of the mounting hooks sticking out of the packaging and the seal broken. The mirror turned out to be scratched (see the first three photos). There was a thin protective film on the front and back of the mirror which I removed before taking these photos. I compared this 'new' mirror to one I had used for many years and it was painfully obvious that the 'new' was in worse condition. I returned it without any problems and a new one was sent immediately. It arrived boxed and boxed in great condition, but after removing the thin protective films it still had vertical scratches on the front and back and the reflection seemed dull. On closer inspection I noticed that there was a very thin 3. protective film on the front of the mirror. After removal, the image in the mirror improved by 100%. When ordering one, be sure to remove all three (3) protective films. I strongly recommend that the supplier includes some instructions on how to do this in the packaging.
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