Header banner
Revain logoHome Page
Donald Larson photo
Greece, Athens
1 Level
713 Review
54 Karma

Review on SiYear by Donald Larson

Revainrating 3 out of 5

Review of the SiYear episode "The Mystery of the Missing Package " Recently, I had an experience with SiYear that made me feel as though I was in the middle of a Sherlock Holmes investigation. Specifically, the case centered on a shipment that went missing.

After placing an order with SiYear for a new guitar and anxiously expecting its arrival, I was elated to get a message informing me that the company had successfully delivered the goods. When I went to retrieve the package, however, I discovered that it was nowhere to be found. I searched high and low, but to no use; it was nowhere to be found. I contacted SiYear's customer care in the hopes that they could shed some light on the situation and assist me in finding a solution. But after a few exasperating back-and-forths, it appeared as though they had as little understanding as I did. They instructed me to check with my neighbors and get in touch with the freight company, both of which I had previously done before receiving their instructions. As the days grew into weeks, I began to wonder if perhaps my instrument had been swallowed up by a mysterious entity. It was a genuine puzzle, and I had the impression that even Sherlock Holmes himself would have a difficult time solving it. After what seemed like an eternity of waiting, SiYear finally extended an offer to ship me a replacement guitar. However, at that time, the thrill of getting a brand new guitar had long since worn off, and I was left feeling frustrated and disillusioned instead. In conclusion, SiYear's approach to solving the riddle of the missing package was lacking in a number of important respects. Despite the fact that I am grateful for their attempts to deliver a replacement, the whole ordeal made me feel as though I was participating in a comical detective story.

Pros
  • Special offer
Cons
  • incomplete disclosure of shipment updates.