I like that it is easy to use for our small business needs since we don't have many employees yet! The training was very helpful in getting us started with this program which has been great so far!! There are some glitches here or there but they seem pretty quick at fixing them once notified of any issues/bugs etc.. It's nice not having all those extra costs associated wih running your own email server when you're just starting out - saves money right off-the bat :) Overall its worth trying if u think ur looking into something more than what google offers because their prices can be quite high compared t o metanicare services ;) Email management & organization from one place instead using multiple programs suchas gmail (free) outlook web access(also free).