I like that it is very customizable, allowing you to create your own templates or use pre-built ones from our library of over 500+ different types! It also has some great reporting tools which can be used in combination with other applications such as Excel (or even Google Sheets) if need arises.
The interface could definitely look more modern but overall this program does what we needed without too much trouble - especially considering how easy they make things by using their API functionality so well!! We have been able solve many issues related specifically around time tracking/scheduling tasks within project teams across multiple departments at my current job; however there are still opportunities where better integration between software would help us streamline processes further e.g.: Project Management System vs Task Manager & Calendar Integration into MS Outlook etc..