The product itself is excellent! Very powerful. For people worried about this, you can get less powerful tools for about half the price. I think it's better to have more power than less. Works perfectly! Use tapping motions to avoid burns. My product has been used before, which I find disgusting! The plastic bags that the discs were in had a "white coating" and one in particular was badly worn. When purchasing a refurbished product, the consumer must be informed and the product sold as such. It's not the manufacturer's fault, it's the dealer's fault that worries me. I know for sure that my device has been used before. For personal care products, that's a big NO. After reading the comments here I know I'm not the only one this has happened to.
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