The team is very knowledgeable about all things inbound/outreach Marketing! From email campaigns & webinars through event execution - they have helped us grow our business over time by doing what we asked them for rather than just throwing out random ideas or suggestions which can be hit / miss with results at times (we get this from other agencies as well).
I think there are some people who work here but don't really understand how it works so sometimes you end up getting 'clueless' support calls where nothing gets resolved until someone else comes along later into day etc.. It's not always easy working wih these folks either though because often when i ask questions my colleagues will jump straight onto me asking why am im even bothering if its obvious?