I like how easy it was for me (a non-native English speaker) when communicating with my colleagues using eComVa's chat feature! The fact that you can use your own screen sharing software makes this great tool even better than before - no need of expensive dedicated tools anymore!! It would be nice if there were some training videos available so we could get started faster without having any prior experience or knowledge about virtual assistants/screen shareings etc., but other then those minor points everything works perfectly fine out here at home!