The team is very professional, friendly to work with - always willing/able (and sometimes eager)to help you get what it takes! They are extremely responsive when working through your needs in an ever changing world of social media platforms; they understand how businesses operate today which helps them create solutions that meet their specific business goals as well or better than any other agency I have worked wih before this one!! There's nothing really about 1020 DC at present we dislike but there could be if issues were raised by us first rather then just being told "we did X" after signing off our contracts ;) Great people who take time out from running successful companies themselves like mine so can appreciate both sides ;-) And great designers too :D I like that they are very professional, have great ideas, and are always willing to work with me. They are also very easy to get in touch with if you need any help or advice. Nothing really. I don't think there is anything I dislike about them. I would recommend them to anyone who wants a creative team that will take the time to listen to what you want your brand to look like. I am working with them on designing my website, logo, and business cards.