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France, Paris
1 Level
709 Review
54 Karma

Review on Stylish and Practical: ARIAT Spitfire Brody Brown 10 Men's Loafers & Slip-Ons by Andrew Arneson

Revainrating 5 out of 5

Terrible customer service, false advertising!

later Attention! It would be nice if it was specified whether to buy a size larger or a normal size. I waver from a. Size 10-11. So I chose 10.5, too big. Bought, tried on, didn't fit, decided on a different size. Well they weren't a size 10 and the only option I had to return was via UPS and pay a return postage fee even though I'm a Prime member and it said 'free postage and returns'. I contacted them twice and not once did they bother to help me or call me back. So I just sent it back and paid the stupid return postage fee that they falsely advertised as "free returns". Customer service was non-existent so I'm very disappointed that I wanted this shoe but I won't delve into it now.

Pros
  • Western
Cons
  • I'll write