I like that it's easy to use, and it has many options. You can easily change the font, size, etc. of your document. I also enjoy that it allows me to add images or pictures to my document. I dislike that there isn't much room to customize the colors of the document. Sometimes I need to make multiple edits to get the formatting just right, but this is a small price to pay. This tool is great if you don't have access to Adobe Acrobat Pro. I'm able to convert my PDFs to Word format so I can access them in Microsoft Word.