Review on Effortless Organizing: sleek and sturdy simplehuman Tension 📦 Arm Standing Paper Towel Holder in Brushed Stainless Steel by Traci Westhoff

So very disappointed with this paper towel dispenser. Ordered for our camper, unpacked and quickly packed into the camper for the trip. I ignored it and charged it then wondered why it was tearing the towels. Upon closer inspection I noticed that the top of the tension rod was serrated metal and compared to the picture the tension arm cover and the rectangular/oval piece of metal that held the towels was completely missing. I have other Simple Human items and I really like them - hence my great disappointment. We are on a long journey so the package is long gone and I can't even return it. 😞