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Timothy Johnson photo
Germany, Berlin
1 Level
782 Review
45 Karma

Review on NorthCaptain by Timothy Johnson

Revainrating 2 out of 5

Lack of Customer Support and Limited Product Selection from NorthCaptain

I was eager to check out the NorthCaptain online store because I love boats, but I regrettably had a less than positive experience. First off, they have a really small selection of products, so I had to look elsewhere for some of the things I wanted. Additionally, their customer service was subpar, making it challenging for me to acquire the assistance I required when I had queries or problems with my purchases. It seems that the employees lacked the skills and understanding essential to successfully serve customers. In addition, the things I bought were of subpar quality. For the money I paid, I had hoped for better quality, but I was disappointed in the equipment's lack of sturdiness and dependability. I was unhappy with my whole NorthCaptain experience. I was dissatisfied with the company's limited product selection and subpar customer service, and I would not suggest it to other boating lovers. There are alternative, more trustworthy businesses that provide superior goods and customer care.

Pros
  • Special offer
Cons
  • There are instances when customer service is unresponsive, and there is room for improvement in the quality of some products.