We used to send out email reminders about our jobs but there were some problems - either they got lost (if sent from gmail)or we had no idea whether people opened them up! It has been great now that quickworks have solved this problem as well allowing us access via mobile app too if needed when away at meetings etc The support team is very responsive and helpful. The tool is easy to use and has a lot of features. The tool is very customizable. The platform is easy to use and has a lot of functionality for data collection. I have not found any downsides yet. It's a great tool. I can't think of anything I dislike. I would highly recommend this tool to other businesses. We are able to easily collect data and see trends in our business. This has helped us find new ways to improve our business.