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752 Review
48 Karma

Review on Hero Points for Dynamics RMS by Matt Simpsons

Revainrating 4 out of 5

My clients LOVE it - it's made for them !

The best thing about this product by far has been its ability to add value (and thus points) at every interaction that I have with my clients, both in person or via email/phone calls. There are so many ways to give out point gifts - from small things like stickers & pens all the way up to bigger items such as gift cards. It's easy enough for new people but also flexible enough for more experienced users who want something different each time they interact with their client base! As an added bonus it integrates into Salesforce very well allowing me to track everything through one platform rather than spreadsheets across multiple systems. Some of our team members don't use computers often due to age / disability so we needed some kind of incentive program where anyone could earn rewards without having access to technology. This was perfect because not only does it allow them to get rewarded when.

Pros
  • Easily accessible
  • Allows you set goals easily.
  • Has options available regardless if your customer is young(ish), old OR somewhere between those two extremes;)
  • Great integration w/@SalesForce+Dynamics CRM 1st level support always helpful too :)