Wanted a basic external backup device that was plug and play backup without thinking of anything else. That fits the bill. I had a little problem with my computer but I called their support team and got live person from this country right away. I was not put on infinite delay and the gentleman was very knowledgeable and helped me immediately. They even called me to make sure everything was working fine. I highly recommend this little device. It gives me peace of mind that my photos and documents are secure.
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