I love how organized it makes my life so much easier when creating projects for clients or managing work orders with our team members at other locations across Canada as well. The only thing i dislike sometimes are some features not available like adding notes/comments but those can be easily fixed by just going back into edit mode which isn't always an option if its being used from another computer etc..I would say overall this has been super helpful especially since everyone uses their own personal phones now days instead using email listservs (which was very old school).