The best thing about this software, it's that you can make social media posts without having any knowledge or experience at all! It has made my life so much easier because I am able not only post but also manage them. There are some features which need more improvement like customization options (text color) etc., however there isn't anything majorly negative here as well; everything works fine when using SMConnect platform!! This was one stop solution where we were managing our Facebook pages from day 1 till now. We used other tools before too such us Hootsuite & BufferApp - However these had their own flaws- they didn’t have enough flexibility nor did anyone know how exactly what buttons should be pressed while posting an update/posting link into FB page.- They weren't very user friendly either even if someone knew then he would get confused after sometime since each button does different things depending upon its purpose. Also sometimes.