We purchased this item on April 19, 2016. Our 3 year old friend used it half a dozen times and then on June 18th 2016 the chain broke and it won't stay on. I can reinstall it, but it quickly falls off again! Now I believe this is a common problem with this product. I tried calling customer service but they close at 4:30pm EST. Now I have to wait until Monday to call, but other reviewers don't have high hopes that PegPerego customer service will do very much to help.
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