Never had a kids smart watch and it was a bit difficult to set up, the guide should be more complete. I still don't know how to switch mornings to evenings and other than contacting Mom and Dad I don't know if you can put names in the other eight or change the picture from male to female. The inside is a bit fragile, so be careful when inserting the SIM card and memory card. Bought a Speedtalk card with it which was also a bit tricky to set up, they even need your credit card info for a month but after setting up and activating the sim you can remove the monthly fee although I don't know why you managed to do that are all $5 per month. Month. Remember this is a 2G network. On the outside, the strap is well arranged with plenty of holes for small wrists. The phone is easy to use once you know how loud and clear calls are. My 8 year old grandson has no problem using all the features and loves his watch. UPDATE 9/16/20 WATCH STRAP IS BROKEN IF HOLES ARE NORMAL WEAR. SEE HOW TO REPAIR/REPLACE IT AND LET THEM KNOW
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