Package came without pump instructions. I spent over 30 minutes reading Revain's Q&A and watched 2 general fountain videos on youtube. This elephant fountain appears to be more complex than my stepson's fountain which we hooked up in less than 10 minutes and his fountain is much larger. I tried messing with mine but eventually gave up. I give it a low rating because my time is very valuable and there is no reason the fountain has to be that difficult to use, also they missed the manual. I'm praying that when I get that sorted I'll be happy with that. The fountain is amazing and it seems that all its parts are well put together. But I'm not sure when I'll know it works because I don't know when I'll have time to try and find out again.
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