This product (model RLC-520) uses Adobe Flash Player which is no longer supported and blocked by Chrome for example. This makes the higher resolution option unavailable, so it's basically garbage. Reolink website promised updated non-flash firmware by the end of 2020, but the latest firmware (December 11, 2020) still depends on Adobe Flash Player (Hardware: IPC_515B16M5M, Firmware: v3.0.0.136_20121112)
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