I like that it's easy to use; everything can be done through an app which makes things easier when you're out in public without your computer or smartphone! It would also help if they had better customer service because sometimes there are issues with their system not working properly (especially during peak times). Also could make some of its features available offline so people don't have access only while connected via wifi/3G etc., but this isn’t really important since most users will always want internet connectivity anyway - especially considering how fast these days we expect our devices do what ever tasks need doing instantly!!