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Netherlands, Amsterdam
1 Level
722 Review
37 Karma

Review on Taozun by Brad Phifer

Revainrating 2 out of 5

Unhappy with the Quality of Taozun's DIY Home Improvement Tools

Because I was looking forward to the challenge of completing a house improvement project, I found myself drawn to Taozun's online store. Having said that, my experience with their merchandise was not in the least bit satisfying. The bathroom hardware that I received was not the most up-to-date model, despite the fact that this was advertised as being the case, and the tools that I purchased were of poor quality and readily broke. Worse yet, the customer service I received when attempting to return these products was unprofessional and unhelpful. When I have a need for house improvement in the future, I will not be going back to Taozun.

Pros
  • Hardware and tools for house improvement available in great variety
Cons
  • Inconsistent product quality