I first bought an EMS outdoor unit from a competitor of Camping World (that's all they stock) and used it for about a year. But it was big enough to stash in my limited space, and then I had to lock it to the power pole at each park—more stuff to stash and display. But when it shorted out at the output socket and the candles melted, I had to replace it - neither field repair nor factory repair is possible. I did more research and the more I read about this device the more I liked it. I corresponded with the technical staff prior to the purchase and received a quick and professional response. I found a spot between the back seats of my 5th wheel (Jayco HT 27.5 RLTS) where it was hidden but accessible and installed it in about 30 minutes using basic hand tools. I've used it every day for the past 30 days and it has worked flawlessly, transferring power within 15 seconds of being plugged in every time. Besides the easy setup, I like the ability to swap out circuit boards if something goes wrong instead of throwing away the "on and off" block. The premium for this unit (over the external) was nominal and I have a constant display of voltage, current and any faults on the remote unit.
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