I have worked in event production since 2013 so this has been our go-to software ever sense when we started doing events! It's easy enough anyone can use it but not too basic or confusing where you learn all of your options over time; however some people may be overwhelmed by how many features there are right away!! But once someone gets used they really like using them because everything makes life easier from set up through guest check ins during/after parties etc.; We've had no issues at any point throughout my three year tenure working here utilizing PremPro services including setup /breakdown equipment rentals along wampus staffs - who were always professional friendly knowledgeable about anything regarding rental companies products even outside service areas which was helpful given i didn't know much more than what prempro offered.