I bought this iron for my elderly mother as it seemed a good basic iron, easy to use and light weight. It was bought in May 2017 and broke in September 2017 after 4 months. I contacted customer service and it took me a long time to contact them. Sunbeam customer service was extremely difficult to deal with and refused to repair or replace this unit under warranty. I urge everyone to avoid this particular model due to its short lifespan and Sunbeam in general due to poor customer service.
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