When you send confidential documents to us we make sure it is shredded at our local facility so that no one will ever be able see what has been destroyed. The only thing I dislike about securedocsolutions is they sometimes charge more for large amounts than normal shredding companies would do because their price structure reflects this fact. They are very professional in all aspects of security related services as well as customer care when dealing directly with them via phone or email. My organization's primary reason for using securedocument solutions was confidentiality - but now there have never been any issues regarding my current contracts which use securedocumentservices.