This service has been great for us over our last few years in business as we have had to look at more options than just traditional VPS providers. They are very flexible with their offerings and can make custom solutions if necessary. Their support staff is also fantastic! We've never once run into an issue or concern that would cause any issues throughout all these years they're supporting us. I don't think anything really comes up too often but when it does you only need to call them out front and they deal with everything right then & there without needing additional follow-up calls/emails from your end. Honestly - nothing so far! Our main use case was running Wordpress sites which requires heavy usage during peak times (weeks after launch). The benefits include faster page loads along wth increased uptime due to load balancing across multiple data centers / regions.