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Afghanistan, Kabul
1 Level
710 Review
39 Karma

Review on Ninedaily by Mario Haan

Revainrating 3 out of 5

International Readers of Ninemsn Deserve Better

Unfortunately, as a foreign user of Ninedaily's service, I've had a lot of trouble with them recently. Their selection of women's clothing, shoes, and jewelry is fantastic, but they have a lot of trouble fulfilling foreign orders. To begin with, it's hard to recommend shopping with them because of their outrageous delivery costs. In addition, they have erratic shipping times; some purchases didn't arrive until weeks after the promised date. It's also difficult to resolve issues with orders or returns because customer support is slow to respond and offers little assistance. Whenever I've had cause to get in touch with them about an issue, they've either ignored me or given me a boilerplate answer that didn't solve the problem. Finally, their return policy is complicated and hard to understand because it varies from product to product and place to location. The cost of return shipping may exceed the amount you will be refunded, making it challenging to decide whether or not to return an item. Overall, Ninedaily may offer reasonably priced and on-trend clothing choices for domestic customers, but its international order processing leaves much to be desired. It may not be worth it to you as an international customer to purchase from Ninedaily due to their shipping rates, shipping times, customer support, and return policy.

Pros
  • impressive selection of shoes
Cons
  • High shipping costs for purchases coming from abroad.