I like that it's easy for me as an admin or even user of this software,to be able see what my team members are doing in terms if sending emails out every day (or week).
It also helps with tracking how many people opened our messages! As well we can track who has viewed/read your message from any device they use so its great when you have multiple employees using different devices at once but still want them all working together towards one goal - getting more customers through their sales funnel!! Nothing really i dislike about metric other than maybe having too much options available sometimes? Maybe adding filters would help here?! But overall very satisfied because metrics allows us sendemails quickly & easily knowing where everyone stands compared t oour goals each month etc..