I like how easy it is to configure, deploy and monitor this software from my local machine as well as remotely with Teamviewer! We are able to see our server's performance metrics including RAM usage, CPU utilization, etc., which we were not previously seeing. This was helpful because there have been times in past years when things slowed down unexpectedly but now we know what caused it before users complained about slow systems. It has been very easy since working with it, just get used to its quirks but overall I think this product is great because we are able solve problems much quicker than if i was doing manually using SQL queries alone (which took way too long).