Realizing that using their software was a big mistake and removing all pre-installed software, I was able to use Windows to create folders and download songs in each folder that I wanted to listen to as a playlist. This allows you to listen to a folder/playlist or listen to all of your music at the same time. The price is great - half the price of other MP3 players - but it's harder to set up and harder to use. I don't recommend using it for storing videos or photos, but if you're just using it for ringtones it's a great deal and the sound quality and battery life are very good - I'd give it 3-1/2 stars if I could.
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