The support from their marketing department has been fantastic! They are always available for questions regarding our account or campaigns; they even have customer training if you need more assistance. There isn't much I dislike about them - we could definitely use some new features but it's understandable due to business growth over time which can lead to lag in development times. Give them chance! You will appreciate how quickly your website takes off once they get started optimizing. Our traffic had doubled at least once during each month of working together so far. We also saw increases across various Google Analytics metrics such as visits per day/month/year and bounce rate - all positive indicators showing improvement towards higher rankings within search engines like google. The support staff is very knowledgeable and helpful. They are always willing to answer any questions or concerns you may have. I would definitely recommend this product for anyone looking for a great partnership. There is nothing that I dislike about this product. It's been a pleasure doing business with them. We use Loganix to help us manage our PPC campaigns. It has made managing those campaigns much easier.