I was looking for a wireless gaming headset (to replace the wired SVEN AP-U980MV and Marshall Monitor Bluetooth (do not work in games with voice chat). I chose from 15 models (Asus, Razer, SteelSeries Arctis, Logitech, HyperX, JBL, Sennheiser, Corsair). I chose Virtuoso SE because: I did not find any complaints about the sound (universally good everywhere), praised the microphone, easy setup and build quality. The sound "out of the box" is not so hot, picking the settings. Selected spatial audio (headset supported) "Windows Sonic for Headphones" is the best option. "Juicy" in singles, movies, and music. In . Music, there were almost no complaints about the tracks; in country, jazz, neoclassical and rock - there are differences in sound, the rules of the player's equalizer. But as soon as you start the game with multiplayer and voice chat, problems begin, I tested it in 4 games: Call of Duty Warzone, Rainbow Six Siege, Forza Horizon 4, Red Dead Online. At the start of a multiplayer session (and in Call of Duty - in the menu) - the sound disappeared after 30 seconds - 3 minutes. Appeared after: turning off / on the switch (from Wireless to USB and vice versa), pulling out / plugging in the USB adapter, forced flashing and configuration in the iCUE program. After 3-5 minutes, everything repeats, and at first the sound is normal, then it is interrupted and a crack appears, then a squeak begins, then the sound disappears. When you exit the game, the sound does not appear, you need to do manipulations. When using the switch - the sound can only appear in the "mono" mode, you need to repeat the action. With forced firmware, the settings of all PC audio devices once flew off, I had to reboot the PC. I tried to play with the headset operating modes, turn off the microphone (from the button / disconnect), play with the game settings - it did not help. : Marriage confirmed. I did not take risks, made a return and took a headset from another manufacturer.
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